How you
describe your goods is vitally important to your chances
of making a little or a lot of money from every listing.
Your listing comprises not only words used in the title
and body text; it includes layouts and colours, too, as
well as fonts, size of text, even the length of
sentences and paragraphs. These tips will help you list
more products, create better listings and eventually
make more money:
* Inside your listing, give viewers a reason to call
back later if they are in a hurry now or not quite ready
to bid. Ask them to visit your ‘About Me’ page for a
free eBook or newsletter and be sure they give their
email addresses for you to contact them later. You can
also begin a mailing list for later sales outside of
eBay. Remind them, too, to add you to their Favourite
Sellers list.
* Choose keywords to describe your items and use them in
the heading and body of your listings. People can choose
to search according to heading (title) or by checking
body text too, but few remember to check the box to
include this second option. Most people will find your
product by either going directly to category listings
and clicking through to their appropriate sub-category
or, most likely, by simply keying words to describe the
item into eBay’s search tool.
This means
if your title does not include those keywords your
listing will be missed. Check what keywords are most
common when people search for items like those you are
listing by going to http://pulse.ebay.co.uk (or .com or
other) and continue through the sub-categories until
your product type appears. Now check the most commonly
keyed search terms at the left of the screen.
Alternatively, go to ‘Advanced Search’, top right of
screen and on the next page use keywords to describe
your item and tick the ‘Completed Auctions’ box. From
the results choose ‘Price: Highest First’ to locate
similar items, check the keywords used in the heading on
which to model your own. Be careful not to breach eBay’s
stringent rules on ‘Keyword Spamming’.
* Avoid using too many bells and whistles in your
listings. One that is guaranteed to make me move away
really fast is the wizard that flits about the screen
thanking me for visiting and generally getting in the
way of everything I am trying to see. Music, flashing
lights, moving conveyor belt pictures of other products
from which to choose a selection – if you’re quick
enough - have roughly the same effect, as do many other
totally useless and generally hugely frustrating
devices.
* Use colour, sparingly, in your listings, as well as
experimenting with different fonts and font sizes. It
all adds interest for the visitor while also creating a
professional image for your business.
* Never write titles in full upper case – CAPITALS. IT
LOOKS AWFUL, UNPROFESSIONAL, AND FAR FROM ATTRACTING
ATTENTION IT MAKES YOUR TITLE MUCH HARDER TO READ. IT IS
OKAY TO USE UPPER CASE ON ONE OR TWO WORDS IN YOUR
TITLE.
* Try using html to create a more professional
appearance especially in highly competitive product
fields. For old postcards and other rare, sometimes
one-off collectibles, basic text is fine. Where similar
or identical items are available from numerous sellers,
such as CDs, modern jewellery, make up, improving the
appearance of your listing will help distinguish your
business from others with hastily created listings
packed with spelling mistakes, poor descriptions, and so
on.
* Basic html is very easy to use and stunning auction
templates can be created in Microsoft Word or FrontPage.
Alternatively, choose from thousands of free and
low-cost auction templates available online.
* Use templates where possible, it saves listing time
later, and can create a more professional appearance.
They can look especially good with subtle use of
colours, different fonts, background designs; subtle
meaning delicate, not garish or gaudy.
* Use light coloured backgrounds, not vivid red or dark
blue with black text (Yes, I saw one like this only
yesterday where the text was completely unreadable). If
you must use patterns, use simple pastel patterns, not
bold tartans or flashing backgrounds or dazzling
stripes.
* Use fonts that make reading easy. Never make it too
hard for visitors to read your listing or they will do
the most intelligent thing. Click out and look somewhere
else to buy! Most popular fonts are Times, Times Roman,
Arial, New York, Verdana.
* When you find a font you like, stick with it, don’t
change fonts between templates. It isn’t worth it and
time wasted would be better spent on listing new items.
Avoid using too much italic or other embellishing device
such as embossing or shadowing in your listings.
* Do not use large fonts in your listings, except for
headings and sub-headings, and even those do not need to
be more than two or three sizes bigger than body text.
Size 12 or 14 is adequate for body text, 18 for main
headings, 16 for sub-headings.
* Very large text is a big put-off and is also difficult
to read, while also absorbing more memory and taking
longer to upload and download.
* Use a maximum two or three different colour fonts
(including basic black or navy or other appropriate
choice) and never use different colours within the same
word. I know major companies like eBay do it but they
are well-known, their logos are professionally created,
anything less would look trashy and cheap. Not to
mention hugely unprofessional.
* Keep text aligned to the left, sometimes to the right
where the graphic is placed extreme left. Don’t center
or justify a column of text without good reason. And
there are few if any goods reasons for doing so. Centre
text is difficult to read and creates odd lengths that
create a totally amateurish appearance. Justified text
is even worse with lengthy gaps between words which
themselves are longer than average.
* Keep listings fairly narrow especially when using
html. Wide listings are okay on wide screen computers,
but on narrow screen computers the entire right side
will be missing and few people will scroll left and
right every few seconds to get the gist of your listing.
eBay’s own listing boxes, that is where you type
directly into eBay, and those created in Turbo Lister,
are just the right size, never too long, never too
short. When using html or creating your own designer
template, practice using eBay’s systems first to get the
desired length.
* Keep paragraphs short and always with a gap between
them. And actually USE PARAGRAPHS where text extends
beyond two or three lines. Notice how some listings
containing hundreds, sometimes thousands of words, are
created in one L – O - N - G chunk which no one in their
right mind would read. Others with long, long
descriptions actually use paragraphs though the effect
is hardly noticeable.
* Try to stagger listings even if you list just once a
week. This helps people who are bidding on several of
your items and might want to check last minute bidding
against them on those items. Too many of their chosen
items ending within seconds of each other is confusing
and frustrating for them, and means you lose out on last
minute impulse bids. Using Turbo Lister you can choose
how many already listed items to upload at any time, say
in units of 20, and you can also alter the order of
items to hopefully prevent ‘same item’ products selling
within seconds of each other.